Patients – What to Expect
Dublin Physical Therapy is pleased to assist you in your rehabilitation process. Together we are partners in rehabilitation. Our staff will provide you with expert knowledge and the latest resources that will guide your therapy and prevent future injury.
Below is a step by step handout of your total rehabilitative process in regards to getting started, billing, your therapy experience, and explaining the communication between your therapist and referring medical doctor.
Depending on your condition, a typical session will last approximately 30-60 minutes. Listed are a few important things to keep in mind:
- Wear clothes that are suitable for therapy- shorts and closed- toed shoes are recommended.
- When running late, please call. We request that you are on time for all therapy appointments; however we are aware that situations occur causing you to be late. Please help us to accommodate your schedule.
- To avoid a $75 cancellation/no show fee, please give us 24 hours notice. If charged, this fee is due upon the arrival of your next appointment.
- Please be courteous to others and silence cell phones during your treatment.
- At the first visit, paperwork is needed to begin treatment. Please register with the front desk 15 minutes earlier to begin your appointment.
Once you have scheduled your appointment and have provided all necessary insurance information, we will begin to verify your benefits and eligibility for outpatient physical/occupational therapy. Please note that your insurance quotes are not a guarantee of payment. It is imperative that you know and understand your coverage policy and the procedure in which we at Dublin Physical Therapy follow.
- Your therapist will forward the daily bill sheet to the billing department.
- The billing department will submit all charges to your insurance company for reimbursement.
- Dublin PT generally receives payment within 30-60 days.
- Dublin PT will submit a bill to you after your insurance has paid or made a decision on services rendered (usually within 30-60 days).
We encourage you to contact and verify your benefits with your insurance company for your records. Please feel free to contact the billing department at (925) 803-0530.
Although it may take 30-60 days to receive a bill for your deducible and co-insurance, all co-pays are expected at time of service. We appreciate your understanding and cooperation.
Evaluation and Follow- up Treatments
During your first appointment, your physical therapist will conduct an initial evaluation to assess your current condition. Your initial evaluation may consist of objective findings and testing followed by an appropriate treatment plan consisting of a home exercise program and discussing the frequency and duration of your rehab. A copy of your initial evaluation will be mailed to your referring physician. You and your therapist will determine goals that will be achieved during physical or occupational therapy:
Although it depends on your diagnosis and general condition, your appointment may consist of
- Therapeutic exercises
- Patient Education
- Manual Therapy
- Functional/ Activity- Specific Exercise
- Modalities( electrical& thermal)
- Reviews of your home program
In about 4-6 weeks Your therapist will complete a progress report that will be faxed or hand carried to your doctor. Please inform us of all your follow appointments with your referring physician. This letter will inform him/her of your progressing therapy and will generally give one of the following recommendations:
- A request to continue therapy with a frequency and duration
- A recommendation to discharge you from therapy.
Your Physician orders additional therapy:
- Generally your physician signs the referral that is attached the progress note and returns it via fax.
- Your referring physician may choose to discharge you if you have met your goals, or no longer progressing in therapy or at his/her discretion.
Last Updated ( Wednesday, 16 December 2009 00:31 )